Your satisfaction matters to us

All undamaged and minimally used (almost full) parfums are eligible for exchange only up to 10 days upon delivery.

Customer must pay all return shipping and handling fees.

In the event of an exchange, the customer is entitled to a different fragrance of choice of the same value.

Delivery

We believe in shipping and delivering orders as quickly as possible. Please allow 2-14 business days for your mail order to be delivered.

If you have not received your order after 14 business days, please contact us at valdimari.store@gmail.com.

You may track your order's shipment and delivery status using your tracking number on the UPS website.